Check the Status of Your Rebate!   Frequently Asked Questions   Rebate Tips

Rebate Tips

1. Read your Pep Boys rebate form thoroughly!
Each Pep Boys rebate offer is unique, with different date ranges and postmark date requirements. Many rebates require the purchase of multiple products. You must submit all qualifying products listed for a given rebate to be eligible. The best way to make sure you get your rebate is to follow the instructions carefully. If you have any questions, call us at the toll-free number listed on the rebate form or call your local Pep Boys store.

2. Make copies of all of your paperwork!
This includes your receipt, rebate form, mailing envelope, and any other items that are needed for validation of your rebate. If for some reason your submission gets lost in the mail, you will need this information to have your rebate reprocessed. It is also a good idea to have this information in front of you if you need to call the customer service phone number listed on your rebate form.

3. Don't procrastinate!
Pep Boys rebates require your rebate submission to be postmarked within 30 days from your date of purchase. If you miss this deadline, you will not be able to receive your rebate.

4. Make sure your name and address are clearly written on the rebate form!
If your handwriting is difficult to read, it will be difficult to enter your information correctly. To ensure fast, accurate processing of your rebate, be sure to print clearly.

5. Watch for your rebate in the mail.
For rebates under $5, you will receive a postcard check like this:
 
 
For rebates $5 and up, you will receive a Pep Boys VisaŽ Prepaid Card* like this:
 
 
These cards are mailed in a plain white envelope with Pep Boys in the upper left window.
 
*Cards are issued by Citibank, N.A. pursuant to a license from Visa U.S.A. Inc. and managed by Citi Prepaid Services. Visa Prepaid Cards cannot be redeemed for cash and cannot be used for cash withdrawals. Visa Prepaid Cards can be used everywhere Visa debit cards are accepted. Visa Prepaid Cards expire 120 days after the date of issuance, which date will be shown on the front of each Card.